1.
Basic Background
Introduce the main characters and provide whatever
background information you think the reader needs to understand the context
of your conflict story. Such information may include, but need not be
limited to, names, occupations/duties, organizational units/functions, formal
structural relationships, informal relationships affecting the story, etc. You
may use charts if you find that helpful.
2.
The Conflict Issue(s) and original positions
Describe for the reader the conflict issue in one
brief, terse, compact sentence (ok, but no more than three sentences. Also give
an equally compact description of the main parties’ original positions on the
issue.
3.
The Conflict Story
Relate as fully as needed the detailed story of the
conflict in chronological order. Use names, time frames, basic
actions/conversations, reactions/responses, etc. As you describe this story
apply either phase analysis or Glasl’s escalation framework in your account.
Apply only the minimum of other analysis to get the story told. Tell the story
all the way through as far as it went or as far as it has gone so far.
4.
The Conflict Elements
Give a thorough account of the conflict elements for
the main parties to the dispute. Analyze each parties’ goal/interest,
cognition/judgement, and normative/value elements. Show how these elements lead
to the conflict. Discuss how each parties’ position(s) reflect their ICN
concerns.
5.
The Strategic and Tactical intent and behaviors
Analyze each parties’ initial strategic assessment
of likely outcomes (integrative or distributive) – give evidence for your
assessment based on the specific kinds of behaviors that both parties engaged
in. Use the two dimensional model that
we relied on so heavily in class to help the reader understand the changing
dynamics of the conflict. Be sure to keep the ICN
elements visible in
your analysis. If the parties did not or have not yet
reached a collaborative solution then assess the distributive settlement ranges
possibilities for each party. As part of your analysis discuss the rational
instrumental issues in terms of the beneficiary (three kinds) and the time frame
(2 kinds) for each party as appropriate.
6.
Collaboration assessment
Analyze those aspects of the conflict that make a
collaborative outcome more or less likely. Follow the categories laid out on
Table 9. Use as many of the categories as you think are helpful for the reader
to get a clear picture. At a minimum, discuss some “location” factors for
each of the three theoretical variables.
7.
Intervening for collaborative outcomes
Finally assume you have been chosen to intercede to
help the parties reach a collaborative solution. What kind of actions would you
take to increase the likelihood of an integrative solution? You may make
suggestions for intervention at any stage of the conflict. You may use either
process or strategic interventions. Defend your course of actions.