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SAU Accessibility Guidelines for Designing Blackboard Online Courses 

It's important to ensure that information in your online course, just like information on any other web page, is accessible to as many people as possible. Students might be viewing a Blackboard course from an older computer with a slower connection; if so, they’ll have trouble viewing pictures, downloading multimedia, etc. Others may be visually impaired and employ special technology that would prevent them from viewing certain site elements. The following design guidelines will help ensure that Blackboard courses at St. Ambrose University are not rendered inaccessible to any student because of poor web design

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Guidelines for Graphics/Images:

Make sure that the graphics and images serve a purpose; don’t put extraneous graphic or image files on pages, because they make pages much slower to load than graphics-free pages. Graphics that don’t serve a clear purpose might distract and annoy the user.

When using an image, it is suggested that, if possible, you provide a link to it rather than placing it directly into the page. Accompany the link with a warning about possibly long load times when following the link.

Avoid putting the same graphic on more than one page unless absolutely necessary. Students might become annoyed or distracted by seeing the same graphic over and over again.

Avoid graphic-intensive pages because they slow loading times and that can be annoying; also, a page filled with images can often be overwhelming for the viewer, making it difficult for them to focus in on any one thing.  

The optimal size for image files on Blackboard is 150X150 pixels. Use a graphics editor to make pictures around this size. Graphics files should not be bigger than 30kb, and files closer to 10kb are preferable.

Avoid using page elements that move or blink. Most web users find them annoying rather than helpful. If they are used at all, they should serve a definite purpose related to the subject matter, be kept as small as possible, and run on a finite loop (run a fixed number of times and stop) rather than running infinitely. Never put extraneous moving or blinking graphics on a course site, especially since they pose a health threat to some users: moving and blinking images have an overpowering effect on peripheral vision, causing nausea, and can trigger seizures in people with epilepsy. Elements to avoid include scrolling text, marquees, and constantly running animations.

When using graphics, be sensitive to ethnic diversity and gender issues.

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Guidelines for Multimedia

    Avoid the "talking head syndrome" at all costs. Make sure that any and all uses of video has instructional value beyond merely transmitting information that can be just as easily transmitted by the written word.

   Any and all video and audio transmissions must be accompanied by a written transcription for students that do not have working speakers, or for those with hearing impairments.

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Guidelines for Formatting / Editing

When organizing folders in Blackboard, avoid creating a folder with only one item in it. Only create a hierarchy of folders when more than one item relates to the same topic or week of the course and it is necessary that all related items are placed in the same folder. This prevents students from having to “click” through many unnecessary levels of organization before arriving at the content they are looking for.

Use a learning unit only when it is essential that the items be viewed sequentially to be best understood.

Research has shown that 79% of Web users scan instead of reading. Even students in online courses generally scan the information through the first time they read it to get an overview of the content. Because the eyes tire more quickly when reading on a screen than when reading on paper, screen reading is about 25% slower than reading printed material. It is therefore important to use the following tips to keep your readers engaged:

  • When writing content, strive for high levels of “scannability” – use short paragraphs with bold, meaningful headings, bold key words and phrases, use bulleted lists, tables, charts, etc. – so the reader can clearly organize the information he/she will get from the page.

  • Keep each paragraph limited to one idea

  • Start with the conclusion or most important point at the beginning of the document

  • Use half the word count of conventional writing

The use of bold and colored text is meaningless unless it is used conservatively for emphasis. Use bold text, underlined text, italicized text, colored text, or all capital letters only when it is drawing the reader’s eye to something meaningful. Over-using these elements detracts from their meaningful use. When the all of the text is large, bold or colored, it fails to draw the reader’s eye to any particular items that you want to stick out. The overuse of such text is jarring to the reader and does not serve any real purpose.

Always proofread and edit material posted to your course: put the pages through the same process you use for printed materials. Before posting pages, they should be thoroughly proofed for spelling, content, links functioning properly, etc.

Edit liberally to make reading materials concise and to the point without sacrificing content.

Design pages to be esthetically appealing and professional-looking.

Create and maintain a consistent look and feel for documents of the same type.

Title each page, making the title clear, concise, and descriptive.

Format dates to be recognizable worldwide – for example, 11/12/02 might be read as December 11th  or November 12th, depending on where you are from. Always write out the date in the format "November 12, 2002" or "12 November 2002" so that it is recognizable by anyone.

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When using Links

Always test links periodically throughout the semester to make sure the site you linked to has not moved or been removed. “Dead Links” that don’t go where they were intended to should be taken out of the course.

Clearly identify links, including a title and brief description of the site. 

When formatting links, don’t use “click here”. This generally insults the intelligence of the reader. If you know html or have created your document in an html editor such as Microsoft Frontpage, it is a good idea to include a link from the title and write out the URL. That way, it will be evident to users where they are being sent, in case they’d like to save the address for future reference. For example:

       “The SAU website, found at http://www.sau.edu, is a great resource for SAU students, faculty, and staff.”

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Guidelines for Handicap Accessibility:

Always provide text equivalents for audio and video elements. Transcribe the narration and include it in a text file so that hearing-impaired users (or those whose speakers don’t work) can still access the information being presented.

Make sure that text and graphics are understandable without color.

The website “Dive into accessibility” (http://www.fixingyourwebsite.com/DiveIntoAccessibility/by_disability.html) will help you design pages that are easier to access for students with disabilities. Various disabilities are listed, along with the design strategies that will help them best view your pages.

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Further Resources Online / References for this Page

http://www.utexas.edu/learn/style/ -- Web Design Guidelines, Team Web

http://sunsite.berkeley.edu/Web/guidelines.html -- Guidelines for Web Document Style and Design, Berkeley Digital Library Sunsite

http://home.bohol.net/NETIQUETTE/webtiqet.htm -- Etiquette on the Web, Infoseek

http://www.sau.edu/c&m/guidelines/web/default.htm --  University Web Design Guidelines, St. Ambrose University

http://www.fixingyourwebsite.com/DiveIntoAccessibility/by_disability.html -- “Dive into accessibility”, lists various disabilities along with the design strategies that will help people with these disabilities best view your pages.

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Link to Copyright Guidelines

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