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What software do I need to make Elluminate work on my computer?
You will need speakers and a microphone connected to your system.  Yes, you can also use a headset that has both a microphone and speakers built together.  There are links on this site that allow you to setup your audio and test your system at anytime.  Elluminate also guides you through connection tests and helps you install Java if you do not already have it on your computer.
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How do I access my Elluminate session/class before it meets?
You will receive an email with information and a link to your class.  If you deleted this email, logon to http://elluminate.sau.edu and select your course. Classes are available prior to their start time. Use this time to tests your audio and connection
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What is my Elluminate username and password?
You will receive an email with your username and password.
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Do I need a microphone?
It is highly recommended, but it is not mandatory.
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Do I need a webcam?
A webcam is not required.  The instructor will let you know if you need to have one. If your instructor is using one, you will be able to view the webcam images even though you do not have one connected to your system. 
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How do I raise my hand in class?
There is a small icon that is a raised hand which you select to show your instructor/moderator that you have raised your hand to talk.
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How do I communicate with my instructor if I don't have a microphone?
You can use the chat window to type your questions (direct messaging). 
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What is direct messaging?
It is a chat window that you can use to type a question that will in the class.  Note: you can send it to selected classmates, but all messages are seen by the moderator.
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Can I share files with the class?
Yes, you can send files.
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How do I view Elluminate recordings?
If a recording of your course was made, go to http://elluminate.sau.edu and select recordings.
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