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COB Connection      

The Newsletter of the College of Business
Volume I, Issue 3
Summer 2008

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St. Ambrose Appoints New Dean of the College of Business
It is a privilege to serve St. Ambrose as the Dean of the College of Business. My interim status was removed following a national search that concluded in the spring, so the transition has been smooth. I have enjoyed the challenges and opportunities of the past 12 months in this position and continue to be optimistic about the opportunities before us. Several important goals we have and will continue to work on are:

     – Pursue AACSB accreditation (Association to Advance Collegiate Schools of Business)
     – Increase the presence of the COB in the business community
     – Empower students
     – Build an internal climate which stimulates intellectual discovery and collaboration

The accomplishments over the last year in the College of Business cannot adequately be described in a newsletter, however, we have made meaningful progress in each of the aforementioned areas. We are further defining the resources and commitments necessary to successfully attain AACSB accreditation and look forward to a thorough discussion with the Board of Directors at the October meeting.

The Business Advisory Council continues to be a valuable resource for the COB. Members have actively contributed to initiatives we have undertaken and serve as conduits to help our students network in the business community. The Organizational Best Practices conference provided visibility and valuable information to the business community. Our students are proactively organizing events that are shaping the St. Ambrose experience for other students (i.e. Finding Financial Freedom Seminar, Chicago Finance Trip, ambassadors for COB alumni visitors, Chamber of Commerce employer tours).

The faculty continue to publish and present their academic work at conferences. Several professors have shared their research with other SAU faculty at "lunch and learn" sessions. We continue to explore ways to promote international educational exchanges with students and faculty and have developed some important relationships with universities in Eastern Europe. I look forward to the challenges that lie ahead and believe that St. Ambrose is equipped to excel in the future.

–John Byrne

Dean's Corner
I hope you are having a great summer! A number of positive events and changes have occurred since you received your last COB Connection in the spring. The first change you will notice is the electronic format in which you are receiving this newsletter. At St. Ambrose we are interested in being an environmentally conscious organization, taking advantage of the efficiencies of electronic technology, and acting responsibly with our financial resources. We also have in place an Editorial Board to oversee the content and production of the newsletter.

June 4, 2008 marked a special day in the history of the COB when we collaborated with others throughout St. Ambrose to host our first ‘Organizational Best Practices’ conference at the Rogalski Center. This year’s theme, ‘Achieving Results Through Teams’, provided valuable education to approximately 150 area business professionals. Executives from numerous Fortune 500 companies and academic experts offered presentations on how teams have helped their organizations succeed in today’s competitive world. The overwhelming success we experienced prompted us to set the date of June 3, 2009 for our 2nd annual ‘Organizational Best Practices’ conference.

Eight COB students (Ryan Berning, Nick Carava, Alicia Foley, Brunson Grothus, Jared Hamilton, Nick Heiar, Kevin Linn, Nick Moore), Finance Professor Xiaowei Liu, and myself traveled to Chicago on April 24th and 25th for an educational and enjoyable field trip. We were able to see a great baseball game (White Sox vs. Yankees) and connect with recent alumni James Moberg (’05) and Joe Arnold (’06). We received insights into trading on the CBOT from the brother of SAU student Nick Carava. In addition, Nick’s father arranged a rare treat for us to step onto the trading floor at the Mercantile Exchange. Our wonderful visit to the windy city concluded with visiting Phil Doherty (’78), CFO of the Tribune Company. Phil took us through the Chicago Tribune newsroom and shared interesting historical information on the company during our exclusive tour of the executive quarters.

The COB Student Advisory Council and the Finance Club were the driving forces behind organizing ‘Finding Financial Freedom’, a half-day seminar held on March 28th in the Rogalski Center. The purpose of the seminar was to educate students, staff, and faculty on important personal finance fundamentals and practices. Members of the financial community from Wells Fargo, American Bank & Trust, Riverbend Financial/Mass Mutual, Dain Rauscher/Royal Bank of Canada, and Smith Barney generously shared their expertise in the areas of managing one’s credit, credit cards, mortgages, investing, insurance, and saving for retirement. It was heartwarming to see our students proactively create this event to improve the lives of their fellow students and the employees at St. Ambrose.

The aforementioned events are just a few examples of how your College of Business is attempting to enrich the lives of students and benefit our wonderful business community. As always, thank you for your support of the COB.

–John Byrne

Reflections on the Teams Conference
Dr. David O’Connell, Professor, Managerial Studies
June 4th was an exciting day for St. Ambrose University as 150 registrants, a dozen speakers, and many volunteers set the Rogalski Center buzzing with ideas about ways to achieve workplace results through teams. It was a joy for St. Ambrose to serve as a place where regional leaders could come and learn from each other. There is such a wealth of information to be shared!

First, we thank the many, many people and sponsoring organizations who gave their time and resources to make the conference possible. We felt blessed that many people appreciated the “look and feel” of the conference. While the appearance of a conference is not the ultimate measure of effectiveness, we dearly wanted those attending to feel honored and appreciated, enjoying a day that was welcoming and paid attention to detail.

Second, our thanks go out to the high-quality presenters, and to the organizations they represent, for the hours of dedication and careful preparation that went into the informative sessions they crafted for the conference. It was wonderful to have a very positive response about the content and delivery of sessions, from Marty Carver’s keynote to the many break-out sessions.

Third, we were both pleased and concerned by one of the most frequently suggested areas for improvement – the fact that conference participants couldn’t attend more of the sessions. It was impossible to see and hear it all. This is an area to study for future efforts. Yet, the dilemma speaks well for the interesting topics developed by the talented conference presenters.

St. Ambrose is about enriching lives – of individuals and of the communities we serve. While it is a journey, we hope this step along the way has helped many in their efforts to continue building successful vibrant organizations that make a difference in our region.

Janet Sichterman, Steering Committee Member, COB Advisory Council Member, and Alumni
The idea for hosting a Teams Conference originated with Dick Kleine, a DBA student at St. Ambrose and member of the College of Business Advisory Council. Dick had the idea to provide professional development opportunities for managers and leaders in our regional area. St. Ambrose College of Business has made a name in quality education for degreed programs, but had not yet reached out to provide alternative learning opportunities for our community.

A small group met last fall to talk about the symposium idea and determine if we were up for the challenge to turn the idea into a reality. The topic of teams in the workplace was Dick’s idea and was a topic the steering team knew would be something of interest to business people. Many companies currently use teams to accomplish work, but we knew they would be looking for fresh ideas on how to take their teams to a higher level of performance. We also knew some companies were just beginning to leverage the use of teams in the workplace and could benefit from the ideas of other colleagues and companies.

It is no coincidence that it took a team of dedicated individuals to use their combined talents to take this vision and actually deliver a quality symposium. With all the challenges business people face, we believed they would appreciate having a local event for professional development rather than spending time and dollars to travel to conferences outside our area. We were convinced that St. Ambrose could fill the gap and provide quality learning opportunities right here on our campus.

How did a small steering team of less than eight people turn the idea into a reality? I believe the key to our success was tapping into the individual talents of each steering team member and leveraging sub teams of experts to do the detailed work. The steering team was clear on the vision and deliverables. Once the work was identified, sub teams used their talents and expertise to accomplish the work in the best way possible. In addition to staying focused on the team objectives, the steering team also stayed positive no matter what challenge was faced. Any time the steering committee hit roadblocks that might have derailed the project; one or more committee members identified alternatives to move the work forward. Each team member was committed to accomplishing the objectives of the team and delivering a quality conference for participants. We knew both the overall vision was important but we also knew doing the “little things” right would make the conference not just a good experience but a great experience for those attending.

Our vision to provide an opportunity for business leaders in our regional area to learn from the best practices used in other organizations led us to select a variety of speakers and topics on how to use teams in the workplace. Feedback from symposium participants confirmed they found richness and value in the variety of materials presented. It was a day to pick up ideas to implement, to challenge past assumptions or to stretch the participants thinking on new possibilities. We heard many conversations between conference participants discussing what they learned and how to apply the concepts. This gave us great satisfaction that we in fact had created a great forum for transferring ideas and a valuable day for learning.

Andrew Carnegie said it well when he described how working together can produce amazing results. “Teamwork is the ability to work together toward a common vision. It is the ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” The symposium is one example of the uncommon results possible by St. Ambrose University for delivering quality professional development for our greater regional area. You can expect more learning opportunities from St. Ambrose and you can be assured it will be delivered by a team committed to providing extraordinary value to our business community.

Dr. John Byrne, COB Dean
As I reflect on the success of the Organizational Best Practices – Achieving Results Through Teams conference, I can’t help but think that I have never been more proud of St. Ambrose. I can confidently state that the level of professionalism and quality SAU delivered is equal to or better than any regional or national conference I have ever attended. St. Ambrose served the Quad City business community very well by providing a venue where accomplished executives and business professionals could learn and discuss the important subject of teams in organizations.

The hospitality extended to our guests and attention to detail was incredible and proved that SAU is capable of hosting world class conferences. We appreciate being able to collaborate with the wonderful organizations involved in this event (i.e. Bandag, Boeing, Caterpillar, Competitive Solutions, Cylient, Deere, HON, Linguisystems, Monsanto, Muscatine Foods, Northern Trust, Pella, Rock Island Arsenal Joint Manufactruing and Training Center, Rockwell Collins, University of New Hampshire). It is exciting to imagine that high caliber conferences will soon become a regular occurrence at St. Ambrose University.

A Message from MBA Interim Director, Joseph Kehoe
H. L. McLaughlin MBA Program – Mission
The mission of the HLM MBA program is to provide broad theoretical and practical graduate level business education and skills, with an emphasis on social responsibility. Faculty focus is on student learning, preparing graduates to be able to understand the complexities of business and solve diverse problems.

As I considered joining the MBA program as interim director, I thought very hard about the program’s mission.

I asked myself a series of questions:
Do I believe in it?
Is there a real University commitment to deliver it?
Are the resources adequate to deliver it?
Can I help deliver it?
I answered “yes” to all the questions, and here I am. More importantly, I would like to share some of the reasons I answered “yes” across the board.

I believe in the mission and all its words, but several have particular resonance with me: “practical,” “social responsibility,” and “student learning.” “Practical” revolves about students being able to immediately apply the principles and skills the faculty teach. “Student learning” revolves about focus on the “student customer” from both a services/student experience perspective and an expectation that the students will demonstrate significant evolution across a broad front: knowledge, skills, self-awareness, and confidence. Students must feel that the measure of SAU’s success is their success– both short-term and long-term. They must be able to add value to their current and future employers. “Social responsibility” suggests that there is a “right way” to do things – that there are basic life principles that cannot be compromised. In an era of constant revelations about corporate malfeasance and the reality of ever rapid social change, students must be able to understand the broader implications of the policies they advocate and the decisions they make.

How about University commitment? The most telling indication of University commitment to me is the University-wide research project by a respected third party (the ZEHNO project) which seeks to determine what we are doing right and what might be done better. Self-analysis, to me, is a convincing indicator of a commitment to be the best we can be. The MBA program now has a wealth of information that can be used to guide our future.

What about the resources? They appear to be ample – not so ample that we do not have to be disciplined and collaborative to ensure success. The most important resources are human. They are more than ample. The MBA program has a passionate dean and a faculty that are both talented and committed. We also have an assistant director (Diane Reid) who personifies commitment to quality and student service. We have departmental colleagues in Communications and Marketing and Graduate Student Recruiting who have the zeal and skills to provide terrific support. We are blessed with many “friends” in the community (Alumni, the Advisory Council, and the many businesses in the markets we serve). Of course, we can always use more money to create added value, but the key is having the organization in place to effectively invest it. I know we do.

Can I help deliver the mission? I feel well-prepared given my own value system: education, life experiences, and history of collaborating effectively. More importantly, I believe in what we are doing, what we can do, and why we are doing it. I am on a great team and we have lots of tools. Ultimately, time will tell, but I am betting on us.

In the meantime, it’s great to be here and I look forward to meeting and interacting with all of you.

–Joseph Kehoe

Faculty Spotlight: 25 Years of Teaching at SAU - Jim Van Speybroeck
On May 12, 2008, I completed 25 years of teaching at St. Ambrose. I started in 1983. A few years after I began, Ed Rogalski became president and the progress of St. Ambrose became almost meteoric. Although the changes have been substantial, the basic values of St. Ambrose have remained the same.
 
The College of Business has the same collegiality and spirit of cooperation now as it did when I experienced it in August of 1983. When I started, the department was housed in most of what is now the financial aid office. Other than Joe McCaffrey, no one who was in the department when I started is still here, but I remember them all fondly. The chair, Jim Mullins, had a part-time work-study student as a secretary and the IBM Selectric was state-of-the-art.
 
Jim was a great person and an effective chair. As long as you were not off the wall, he would support you in your teaching methods and your innovations. At that time, the MBA had its own administrator, Jim Jensen. Jim Jensen was also very supportive of teaching innovations. I really don’t recall any one in administration for the last twenty five years who was not supportive of innovation in both course development and pedagogy. Not long after I started, Jim Jensen asked if I would develop an MBA concentration in Computer Information Systems. I taught courses in that concentration for many years. The MBA was then, as now, a program on and off campus. My teaching load was equally divided between the campus and the remote sites.
 
Although I was originally hired to build a major in business computer programming, after three years, I became head of the Mathematics department when computer science was still part of the Mathematics department.
 
After three years in the math department, I came back to the College of Business and started a program in networking and computer information systems. However, after three years, I returned to my real love which is teaching statistics and MBA quantitative courses.
 
As far as the students are concerned, again, there have been some changes and some things that have remained as they were twenty five years ago. Academically, the students are better prepared now than they were when I started. This is to be expected with the advancements in elementary and secondary teaching methods. However, the students still have the same ethical standards that they had 25 years ago and they are what makes teaching at SAU a joy. It would be impossible to list all the students who have been a positive influence in my life. However, a particular moment of pleasure and pride was being at the graduation of my sons Mike and John from SAU as well as their respective wives, Nora and Jenn.
 
The longer I am in higher education, the more I am convinced that attitude is by far the most significant attribute for success in school and the workplace. I think that just about any academic subject can be taught if the student has a positive attitude.
 
As far as other duties at SAU, I have served on several standing committees as well as a number of ad hoc committees. One of my favorites was the chapel renovation committee and serving on the transition team for Sr. Joan. Probably my least favorite duty was serving on the grievance committee, but it is part of the job so it has to be done. A particular honor was being in charge of United Way and the faculty fund drive for St. Ambrose Library as well as being a part of several other capital campaigns at SAU.
 
I see a wonderful future for SAU and the College of Business. Sr. Joan and Dr. John Byrne have joined the roster of progressive and insightful administrators. I know they will enhance a reputation that has already been well established.
 
I doubt very much that I will be spending another 25 years at SAU, but I know that when the time comes, it will be very hard to leave St. Ambrose. The people have made it a joy to be here. As I said, two of my sons and their wives graduated from St. Ambrose. I hope to see my grandchildren become a part of the university, but they will have to be satisfied with another Statistics teacher!

–Jim Van Speybroeck
 

Outside the Classroom: Fly Fishing the Backbone
The early spring at Backbone has its own sparse beauty, nibs of green above, slashes of green below along the Richmond Stream. The narrow blacktop contorts along and across the always cold water.

Fly fishing at Backbone is tough. Tight quarters, small stream. Not therapeutic at all, it can be a source of anger and frustration with line constantly hung up behind you. Mostly roll casts, flicked sideways. Not an easy skill to master and it lacks beauty and elegance of fly fishing in more open areas. That’s why Lance Sadlek, Director of Galvin Fine Arts, prefers the Ultralight. There are a few spots where you can show off your prowess to the odd passer-by, but darn few. Later, in the afternoon, we will wade the Maquoketa off the country dirt roads of Delhi and there I can get my full measure of rhythm casting therapy. Here and now . . . well is here and now and I have to adjust. With or without the Ultralight, Lance is a better trout fisherman than I. He is more patient, quieter and stealthy. I am better suited to bass or panfish. But I am learning, slowly.

Because the Richmond is clear and narrow, the trout are always skitterish. You have to sneak up on them and present your fly without them noticing you. To show yourself means the show is over. So you sometimes are fishing off your knees as if pray-pleading for the Trout God to pour down his grace on your fly. The Trout God, I might add, is an Old Testament God – He rewards only the most exacting obedience to the Laws of Trout Fishing. All Justice and Deserving, nary an ounce of compassion. The Bass and Panfish God is more New Testament - less rules, more compassion.

–Randy Richards

SAU Voluntary Income Tax Assistance

On three Saturdays in February 2008, St. Ambrose accounting majors and two recent college graduates volunteered their time and expertise to prepare tax returns for low-income individuals. In 2008 the SAU Accounting Club finished their fifth year of preparing income tax returns free of charge. Many of the taxpayers have been coming to SAU for all five years.

Volunteer Income Tax Assistance is a program started and administered by the IRS. All SAU preparers were required to pass a test, and prepared the returns using tax software purchased for the VITA program by the IRS. All preparers were supervised by members of the SAU Accounting Department, and all returns were reviewed by Professor Lew Marx. Taxpayers were given the option of E-filing or mailing a paper return. Taxpayers also had the option of having their refunds electronically deposited into a savings or checking account.

Other students volunteered to be greeters or phone operators. Greeters welcomed the taxpayers and supervised their completing a tax questionnaire that was given to the tax preparer.

Statistics on the 2008 SAU VITA Program are as follows:

Total Volunteers...................................................... 30 (students and faculty)
Total Returns Prepared.............................................118 returns
Returns E-Filed ...................................................... 97 returns
Paper Returns Filed................................................. 21 returns
Earned Income Tax Credit Paid to Taxpayers.............$68,625
Total Federal Refunds Paid to Taxpayers...................$136,773

–Lew Marx

KALA & TV11 Awards
Students and staff at St. Ambrose University’s radio and television stations, KALA-FM and TV-11, as well as a number of St. Ambrose alumni, were awarded several prestigious state and regional broadcast awards this spring.

In April, KALA-FM received a first place Eric Sevareid Award for Sports Play-By-Play (Student Market Radio) from the Northwest Broadcast News Association. KALA-FM competed against colleges and universities in the six-state region of Iowa, Minnesota, Nebraska, North Dakota, South Dakota and Wisconsin. From the same association, 2007 graduate Chris Hassel won an award for WOC Radio in the Best Newscast (Medium Market Radio) category. In addition, Hassel, who has been employed as a sports reporter/anchor with WHO-TV, Des Moines, since June 2007, was part of the team that received an award of merit for sports coverage and first place for Best Sportscast/Program (Medium Market TV).

In May, both KALA-FM and TV-11 won several awards from the Iowa Broadcast News Association. KALA took first place honors for Overall Excellence (Student Market Radio). Hassel took first place awards for Best Sportscast (SAU), Best Sports Play-By-Play (SAU), and Best Radio Sportscast (WOC Radio). Student Cate Koester took first place in Best Newscast. Nick Bitting, a 2007 graduate, and students Steve Campbell and Chris Steele won for Best Sports Coverage. Campbell also received an honorable mention in Sports Play-By-Play.

TV-11 received third place in Overall Excellence, and Hassel took the top spot for Best Sports TV Play-By-Play. Phil Roberts, a 1971 graduate, won third place for Radio General Reporting and was part of the WOC Radio news team that took second place in both Spot News Coverage and Sports Coverage, and third place in the Radio Public Affairs category. WQPT’s Brad Mosier, a 1985 graduate, was the photojournalist for the piece that won third place in Television Farm and Agribusiness. And lastly, Aaron Hamilton, a 2006 graduate, was part of the KWQC-TV 6 news team that won third place for Spot News Coverage.

–Matt Carroll

COBtv
The College of Business is always looking for new and exciting ways to connect with alumni, and some of the college’s own programs offer unique ways to enhance this connection. Utilizing staff and equipment at the campus television station, TV-11, the College of Business has begun work on a series of videos called “COBtv” (College of Business Television). Much like “COB Connection,” the videos aim to increase awareness of current COB programs for alumni and community members connected to the college.

A number of videos are already in production, with topics covering a range of programs the College of Business offers. One takes a look at St. Ambrose accounting students involved in the college’s annual Voluntary Income Tax Assistance program. Another covers how the College of Business is helping students prepare with life after college by putting on a personal finance seminar. Future videos hope to offer insight into unique and exciting things happening within the College of Business, as well as for its many successful alumni. The videos currently air during local programming times on TV-11, and a future venture includes offering the videos for streaming from the St. Ambrose University website.

If you have an idea for a future “COBtv” segment, contact Matt Carroll, production specialist at the SAU Communication Center, at (563) 333-6443.

–Matt Carroll

Industrial Engineering Partners with Genesis Health Systems
Our first contact occurred through the College of Professional Studies and Kathy Gordon from the Genesis EducationDepartment over ten years ago. Interestingly, we worked on a project with her this past spring. The Genesis Quality Department serves as the sponsor and coordinating point for the projects and reporting.

Our partnership works as follows. A department at Genesis has a significant ‘longer term’ problem in that they do not have the resources to devote to it. SAU Industrial Engineering students are required to solve an ‘open ended’ problem for their senior design course. The students work with Genesis employees and together they form a team to solve the problem. The students get to apply their problem identification education while bringing their objective perspective to the situation. Genesis receives an unbiased and thorough analysis of the problem and synthesis about possible answers their problem along with specific recommendations. This is the classic win–win relationship.

Over the years more than 30 projects have been completed. The semester-long projects are usually of an operational nature and have involved: X-ray, OR, ER, CAT Lab, pharmacy, meal assembly, mail room and inter-building transportation, hazardous material disposal, equipment management, safety, and dirty linens to name a few. More than a dozen of these projects have been written up by the students and either published in a journal or presented at technical conferences.

Additional measures of successful outcomes take many different forms. As with any successful complex organization operational behaviors evolve and sometimes subtle system problems occur. Whenever quality and cost are companion vital necessities, process behaviors involving multiple entities can be complicated. For example, duplicate data may be taken by two different members of a process. Since quality must dominate, these duplications may not be noticed by the process participants. The duplications have a cost. How much? The true savings is very difficult to quantify. When possible the students make a lower bound estimate of the savings. These values are usually in the $1,000 to $10,000 range per instance in the project. A project can have many findings. On the other end of the success measurement spectrum we have been key in changes to one system improvement that resulted in a $25,000 up front expenditure and project results of savings $160,000 the first year.

These experiences are invaluable (priceless) to the students and Genesis receives high quality engineering consulting in exchange. A very beneficial relationship.

This past spring the projects involved improving the information management that supports the continuing education offerings Genesis makes for medical professionals, improving inventory management at the VNA, and modeling of the activities involved at the Sleep Center.

–Tom Hill

Welcome New Faculty and Staff!
Mark Maltarich - Management
Mark Maltarich is joining the College of Business’ Managerial Studies Department as an Assistant Professor. He is a PhD candidate from the University of Wisconsin – Madison, where he studied management and organizational behavior. He also has previous degrees in Psychology and Entrepreneurship. Mark’s primary academic interests are in motivation and entrepreneurship. He will be living in Davenport with his wife, Kathleen, daughter ZuZu (4), and son Luke (3 months).

Dr. Jie Peng - Finance, Economics and Decision Science
Dr. Jie Peng is joining the Finance, Economics and Decision Science Department as an Assistant Professor. Dr. Peng has a PhD in Statistics and a MS in Mathematics from the University of Louisiana at Lafayette. She also has a MS in Statistics from the University of New Orleans. Her research interests include applied statistics and statistical inference. She is married and has a young son.

Jim Baumann - Communication
Jim Baumann has joined the Communication Department as a tenure-track assistant professor. He holds bachelor’s degrees in Speech Communication and Computer Information Systems from the University of Dubuque and a master’s degree in Communication Studies from Indiana State University. He is currently pursuing his doctorate in Communication Studies at Bowling Green State University with an expected completion date of December 2008. His work experience includes graduate teaching at Bowling Green and computer programming at A.Y. McDonald Manufacturing Company in Dubuque, Iowa. Jim looks forward to moving back to Iowa and being closer to his hometown of Dubuque.

Joseph Kehoe
Joseph Kehoe has been appointed to the position of interim director, MBA, for the next 12 months as the College of Business intends to conduct a national search for a permanent director. Joe has been charged with developing key relationships in the business community, overseeing MBA administrative operations, and assisting a newly appointed MBA faculty committee created to lead the College of Business in evaluating the MBA curriculum. He possesses a wealth of experience in marketing and administration, having worked for world class organizations (e.g. Coca Cola, Hanes, Dow Chemical, Lee Enterprises). Joe earned his MBA in Marketing & Finance from Emory University and holds an undergraduate degree from the University of Notre Dame. He was raised in the Quad Cities and has worked and lived in our community for the past 20 years.

Diane Reid
Diane Reid has been appointed to the position of Assistant Director, MBA. In this role she will work with the academic functions and systems of the MBA program (e.g. recruiting, registration, scheduling, advising, student relations) and provide direct support to the Interim Director. Diane has been with the College of Business since May 2007. Prior to joining St. Ambrose, she worked for nearly 20 years in various human resource, academic advising, business management, research coordination, admissions, and registration functions in university and private industry environments (e.g. University of Illinois, Blackhawk Community College, Volt/John Deere). Diane holds an MS in Agricultural Education and a BS in Business Administration from the University of Illinois and is currently pursuing her MBA. During this transition she will also continue working with the Dean of the College of Business and the COB administrative staff.

News & Notes
Stephanie Erickson, '99 married Olaf Woods on February 24, 2008.

James Loveless, '80, '03 and Elizabeth Berridge, '99 were married March 30, 2008.

On March 31, 2008, Bill Phelan, '86 has become the president and CEO of the Greater Muscatine Chamber of Commerce.

Cincinnati Bell, Inc. has appointed Mark Lundahl, '86 as general manager of the company's Dayton operations.

Rob Hearon, '05 was promoted to lieutenant colonel and named executive officer of the NATO Medium Extended Air Defense System Management Agency.

Marguerite White, '07 was named the 2007 Neal Smith Entrepreneur of the Year.

Charles Norton, '05 has been assigned as the resident inspector at the River Bend Station by the U.S. Nuclear Regulatory Committee.

St. Ambrose University appointed Mike Poster, '88 as Vice President of Finance this past January.

John E. Johnson, '99 passed away June 13, 2008 in Rock Island, Illinois.

The College of Business would like to extend their sincere appreciation to the following people who retired this past academic year: Dr. Karl Hickerson, Professor of Management; Dr. Killion Roh, Professor of Computer and Information Sciences; and Ms. Leona Schmidt, Administrative Assistant.

Visit the St. Ambrose University Website for more information about courses offered, degrees, events, and staff. And also check out the College of Business Website for more information about the college, or contact Dr. John Byrne, Dean of the College of Business, at 563/333-6406.

College Dean:  Dr. John Byrne - 563/333-6406
Newsletter Editors: Deb Bennett, Matt Carroll and Jim Van Speybroeck
 

Copyright 2008St. Ambrose University 518 W. Locust Street Davenport IA 52803 563/333-6000Contact SAU