Six Thinking Hats® teaches participants to think in parallel with others to improve team functioning, shorten meeting times and look at the effects of a decision from different points of view. In addition to traditional critical and information based thinking, it allows for optimism, creativity and emotion to make informed decisions.

Myers-Briggs Typology Indicator® (MBTI) assesses the personality styles of an individual and helps co-workers to understand each other’s differences. By assessing how information is received, how decisions are made and how attention is focused, MBTI can be used for personal effectiveness, team building, leadership and customer service.

Emotional Intelligence (EI) is one of the most important traits for success. Centered around recognizing and understanding the five competencies that build on each other to raise EI levels, it includes how to be attentive to emotions and use them to make better decisions.

Thomas-Kilmann Conflict Mode Instrument® helps participants understand how different conflict-handling styles affect personal and group dynamics. Participants can then select the most appropriate style for a given situation.

Customized Training Topics:
Professional Development staff member can meet with clients to conduct a needs assessment and create a customized program or clients can select from our various training topics: