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The following course of action is a guide to assist someone confronted with someone needing medical attention

Emergency Care Plan
An emergency situation is life threatening and calls for immediate intervention by medical personnel.  Situations which warrant immediate intervention are:

• Unconsciousness or altered level of consciousness
• Absence of or impaired respirations
• Absence of pulse
• Persistent chest or abdominal pain or pressure
• Seizures, severe headache, slurred speech, visual changes, weakness
• Uncontrolled bleeding
• Poisoning or suspected poisoning
• Severe burns
• Vomiting blood
• Pain, altered alignment or inability to move a body part or extremity

Course of Action

• Dial 911 (or 9-911) which will automatically ring the security desk.  Be prepared to inform the guard of the nature of the emergency, the exact location of the victim, your name and extension and don’t hang up until advised it is all right to do so. The guard will dial 911 and meet the ambulance upon arrival to campus and direct the paramedics to individual(s) in need of medical care.

• Dial 6423 to notify the Health Service of emergency. The Director will come to the location and offer assistance to the individual(s) until the paramedics arrive. If the Director of Health Services is unavailable, please leave a message so that the Director can follow up with the patient, family, medical and department personnel.

• Report the emergency and actions taken to the appropriate person (i.e. supervisor or department head) in the department. This individual will need to complete the incident report and send it to the Director of Health Services.  Incident reports are available at the link above on the left..

• Collect patient’s personal belongings for safe keeping.

• Do not administer first aid or CPR unless indicated, you have certification and medical personnel not available.

• The Poison Control Center can be reached by contacting the nearest emergency room or directly at 1-800-222-1222 at all times.

• The Director of Health Services and hospital personnel will notify patient’s family of incident with course of action.

Urgent Care Plan
An urgent situation is not life-threatening, but does require some immediate attention.  Examples of urgent care situations are:

• Laceration or puncture wounds
• Pain, swelling, or discoloration of body part
• Alteration in color, sensation or movement of body part
• Actual or suspected presence of foreign body
• Blood present in vomit, urine or feces
• Mild burns
• Other situations where there is concern or confusion as to level of care indicated

Course of Action

• Dial 6423 to notify the Health Service of situation. If able, the injured person(s) may be sent to the Health Service. Otherwise, the director will come to the location to assess the situation and intervene with appropriate response. If the Director is unavailable, please leave a message so that the Director can follow up with patient, family, medical and department personnel.

• Residential students will be referred to the Davenport clinic for care. The Davenport Clinic is located at 1820 West Third Street in Davenport, Iowa.  Their phone number is 326-1661.

• Nonresidential students have the choice of going to the Davenport Clinic (for a reduced price fee), express care, emergency room or private physician at their own expense.

• All workman compensation cases will be referred to Genesis Occupational Health.

• Report the incident with actions taken to the appropriate person in the department.  This individual will need to complete an incident report and send it to the Health Service. Incident reports are available at the link above on the left.