Frequently Asked Questions

Below are answers to some frequently asked questions. If you need information that you cannot find on our website or on this frequently asked questions page, please contact us so that we can assist you.

How do I change my address?
In order to change your address, a student can complete the web form for address change, call the Records and Registration Office at 563/333-6202, fax in a change at 563/333-6206 or write to us at St. Ambrose University, Records & Registration Office, 518 West Locust St., Davenport, Iowa 52803. Please include your student ID number for verification of records.

How do I order an enrollment verification?
Verification of enrollment or graduation can be requested from the Records and Registration Office by completing the web form for enrollment verification, mail, fax at 563/333-6206, phone at 563/333-6202 or in person. Generally, this request can be completed in less than a week. Forms requiring completion by the Records and Registration Office can be dropped off at the campus post office, addressed to our office, or mailed to St. Ambrose University, Records and Registration Office, 518 West Locust St., Davenport, Iowa 52803.

How do I order a transcript of my academic record to go to another school?
Official transcripts are obtainable through the Records and Registration Office, Ambrose Hall 1st Floor. A request for an official transcript must be made in writing and must include the student's signature, or you may submit the online form. Requests can also be submitted in person, by fax to 563/333-6206, or by mail to St. Ambrose University, Records and Registration Office, 518 West Locust St., Davenport, Iowa 52803. The Request should include student's full name, student ID number or social security number, dates of attendance, current addresses and, of course, the complete address to which the transcript should be sent. It's wise for the requestor to include a telephone number in case there is a question regarding the request. Official transcripts cannot be produced immediately upon request. Most requests are filled within 48 hours of their receipt (when submitted Monday through Friday). Transcripts cannot be produced for students with restrictions; those students will be notified. There is no charge for transcripts.

How do I order a transcript of my academic record to go to current or prospective employer or myself?
Official transcripts are obtainable through the Records and Registration Office, Ambrose Hall 1st Floor. A request for an official transcript must be made in writing and must include the student's signature. Requests can also be submitted in person, by fax to 563/333-6206, or by mail to St. Ambrose University, Records and Registration Office, 518 West Locust St., Davenport, Iowa 52803. The Request should include student's full name, student ID number or social security number, dates of attendance, current addresses and, of course, the complete address to which the transcript should be sent. It's wise for the requestor to include a telephone number in case there is a question regarding the request. Official transcripts cannot be produced immediately upon request. Most requests are filled within 48 hours of their receipt (when submitted Monday through Friday). Transcripts cannot be produced for students with restrictions; those students will be notified. There is no charge for transcripts.

How do I adjust my schedule for an upcoming semester?
Your advisor must approve any adjustment to your schedule (with the exception of a change in course section). If you have any questions about your course choices during the registration period we strongly encourage you to consult with your advisor. On Beeline you will only be able to add classes, all drops must be processed following advisor approval in the Records and Registration Office.

How can I find out what courses are available each semester?
In order to check for course availability, we recommend that you use the Beeline.

What happens to Incomplete ("I" or “X”) Grades?
If a student receives an “I” or “X”, the course must be completed by the pre-arranged date made with the instructor of the course or by the end of the first 10 weeks of the next semester.  A grade of “F” will be assigned if these deadlines are not met.

How is a grade changed?
The instructor must submit a written "grade change" form, with the appropriate approvals. When an approved grade change is received by the Records and Registration Office, the new grade is posted to the student's academic record. A student can view her or his grades on Beeline where a new grade will replace the original grade.

How can I obtain a copy of my son or daughter's grades?
The university does not release grades to parents unless the student has completed a written request to do so. This request is term specific, and must be completed for each term they would like grades sent to the parents. Students have access to their semester grades on the web using Beeline and can share this information if they so choose.

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